Good Question

Okay, Ben told us not to do too many brief posts with merely a reference, but I hope we’re allowed one every now and then. In reading Sue Pelletier’s post yesterday, she finished with a very simple question that just struck me. Think about something in...

Standards

I met with a potential client today whose staff is experiencing frustration that has developed, in part, because of some fairly radical changes they have been going through operationally and culturally over the last year (a common dynamic). They want to do some work...

Resolutions

Happy new year! I’m not one to make new year’s resolutions, actually, but I liked what Amy Joyce wrote in her "Life at Work" column in the Washington Post on Sunday. Specifically, she made two work-related resolutions that she hopes everyone will...
Jamie Notter