2010 Year End

In 2010 I continued what I promised to to do in 2009, which is get "out there" more. I spoke at ASAE's Great Ideas and Annual Meeting, as well as local SAEs in California and Texas. I also made presentations at the annual meetings of NASC, ISEA, AMCi,...

The Hard Work of the Middle

We love to focus on the beginning and the end. We like to develop our strategic plans, and we like to have our celebrations or evaluation meetings. But we don't often like what happens in the middle. That's where it isn't working, or it's not done, or...

Your Suck List

I did some work last week with a volunteer group that was half way through it's year of activity. They were at a point where they wanted to look back at how the experience has been going so they could make adjustments for the second half of the year. So at the...

Four Tips for Building Trust

Here's a follow up to my last post (slides from my session on building trust between Boards and members). In the presentation I talked about four ways to build trust. I won't go into all the details, but here's the gist of it. 1. Be consistent. In short,...

Trust as a Secret Weapon

I had a great time on Wednesday speaking to the Virginia Association of Realtors Leadership conference on the topic of building trust between members and the board. One of the first papers I ever had published was on trust (back in 1995), and being from the conflict...
Jamie Notter