Tell Your People

When I first started in consulting, I was on a big project with the U.S. Fish and Wildlife Service. It was an extensive assessment of “organizational issues” broadly speaking. I did a LOT of interviews and focus groups. I remember meeting with one of the...

The REAL point of Measurement

Mark Shaefer has a nice post about a recent “social media measurement smackdown” he participated in during a social media conference. He was pushing back against a prevailing notion that you can’t measure social media. He’s heard nice sound...

Ignoring the Impossible

In December, the cover of Harvard Business Review invited readers in to Gary Hamel’s feature article with the headline “Inside the World’s Most Creatively Managed Company.” This was an interesting headline, given that the real title of the...

The Strength of Weak Ties

Check out this great interview with Andrew McAfee of MIT’s Center for Digital Business on how to talk to CEOs about social media. He’s got some great tips (like why you shouldn’t use the word “social”…interesting), but what I like...

Humanize "Must Reads" on Pinterest

Have you heard the buzz about Pinterest yet? It’s one of those new social sites that will either be the next big thing or something nobody remembers in six months. But it is a nice interface, and it turns out to be a great way for me to do something that has...
Jamie Notter