by Jamie Notter | Oct 30, 2014 | Culture, Leadership, Managing People
Note that the title says “easier,” not “easy.” It’s rarely easy to fire people. In most cases the person that needs to go is a good person, and probably does a decent job–just not the job you need right now in this particular...
by Jamie Notter | Oct 24, 2014 | Books and Reading, Managing People
This week’s Friday quote comes from The Alliance, a book written by Reid Hoffman, a co-founder of LinkedIn (and Ben Casnocha and Chris Yeh). The book builds off of an HBR article that I wrote about last year, where Hoffman talks about creating “Tours of...
by Jamie Notter | Oct 21, 2014 | Culture, Leadership
One of the hallmarks of technology and software design is the focus on user and user experience. As I pointed out last month, organizations typically do not consider their internal users (i.e., employees) when they design the organization and its culture, but they...
by Jamie Notter | Oct 16, 2014 | Culture, Leadership, Managing People
Casinos have always taken care of their high rollers. They watch them closely, so if they have a bad night on the casino floor they can immediately do something like comp their room or give them free chance to a dream jackpot or tickets to a show. But with technology,...
by Jamie Notter | Oct 13, 2014 | Culture
When Humanize came out three years ago, I came to an epiphany of sorts. I realized that when it comes to management and leadership in organizations, we really have no idea what we’re doing. We are trying hard, but fundamentally for the last hundred years we have...