Conflict Tip: People Want to Be Heard

Conflict Tip: People Want to Be Heard

One reason so many conflicts become “stuck” is that we think the conflict is only about the ideas involved. We forget that it’s really about two (or more) human beings in a relationship. So as we get into it, we dive straight into the ideas. You make...
Can Your Board Handle Conflict?

Can Your Board Handle Conflict?

There is a lot of pressure on Board of Directors. They come together for a very short amount of time and are expected to make informed decisions on some rather weighty and important topics, plus network with each other, plus maybe even have some fun every now and...

Leadership 101: Confront What Is

There is a down side to this wonderful human brain that we all have in our heads, and that is that sometimes we can spend too much of our time living up there in our heads, and not down here in reality. This is particularly true when you face a challenge–a...

Tell Everyone Why We Do It This Way

All groups have norms–expectations about how the group does things. For formalized teams or Boards or Committees, once the group has been in existence for a while, the group norms become unspoken. Everyone knows them or can observe them fairly easily and learn...

Trust Will Be Broken

You may not want to hear about this, but it is an absolute fact that sometimes you will trust people, and they will let you down. It has to happen. If it didn’t happen, then trust would not really be an issue. As I heard someone say once, if you caught a fish...
Jamie Notter