The Power of a Good Question

A couple of years ago I wrote a post about “moving toward the conflict.” It’s an important conflict resolution tip that I talk about in my sessions on conflict. It’s almost always easier to deal with conflict when it is small, so when it first...

Managing Online Conflict

As I mentioned in yesterday’s post, there was a bit of a blowup in one of the online communities to which I belong. The American Society of Association Executives has an active private online community, and the other day, one of the members posted a link to a...

Better Decision Making

Today I am delivering a pilot version of a workshop on strategic risk and decision making for management teams, co-delivered with Elizabeth Engel and Leslie White. Leslie is leading the discussion on risk and Elizabeth is digging into how strategic thinking (as...
Jamie Notter