The Hard Work of Transparency

Transparency is one of the 12 human principles that Maddie and I wrote about in Humanize, and it’s one I come back to frequently. Along with decentralization, collaboration, and experimentation, I’d put transparency in my “core four” principles...

The Power of a Good Question

A couple of years ago I wrote a post about “moving toward the conflict.” It’s an important conflict resolution tip that I talk about in my sessions on conflict. It’s almost always easier to deal with conflict when it is small, so when it first...

Five Culture Principles at Netflix

Netflix has received a good amount of attention on its culture, driven primarily by the incredible viral success of its slide deck on culture, which CEO Reed Hastings published several years ago. I have a chapter devoted to Netflix in my culture ebook, along with a...
Jamie Notter