I was in Dallas this week speaking at an internal meeting at a large corporation. The session was on “Employee Engagement in the Real World,” and during the session I was talking about how Maddie and I define “deep succe ...
Okay, not ALL benchmark data are useless, but they are when it comes to culture and employee engagement. In our recent book on engagement, we have a whole chapter dedicated to gathering the right data, and we make the ca ...
By now you should be aware that I’m kind of outraged that collectively we’ve spent billions of dollars on engagement surveys over the last several years, yet we haven’t improved our engagement scores. I think the metric ...
The biggest reason our efforts to improve employee engagement over the last 20 years have been a horrible failure might surprise you: it’s because we’ve been trying to make people happy. Our collective image of an en ...
One of the participants in my Managing Generational Diversity training course once told me an interesting story. Her Millennial daughter came home from work and told the mother that she had quit her job. When the mom a ...
When we set out last year to write The Non-Obvious Guide to Employee Engagement (which launches today!), our first task was to see what others were writing about the topic. And according to just about every article and b ...
Since today is the last day of the year, I’m going to boil everything down for you. If I had to give ONE piece of advice to leaders who want to: get the most out of their organizations attract and retain the best ...
Maddie and I are BEYOND excited to announce the release of our next book, The Non-Obvious Guide to Employee Engagement (for Millennials, Boomers, and Everyone Else!). It’s part of a series of Non-Obvious Guides that our ...
The HR world loves correlations. Every conference I go to, and every cool HR tool I see shows me some awesome statistic that connects whatever they are hawking to dramatic results. For example, I saw this in an infograph ...
I’ve been searching the web for a good definition of employee engagement, and I have to say, I’m disappointed. There are a LOT out there, though I think that is fine. It doesn’t need to be oversimplified into a single de ...
