Benchmark Data Are A Complete Waste of Time

Okay, not ALL benchmark data are useless, but they are when it comes to culture and employee engagement. In our recent book on engagement, we have a whole chapter dedicated to gathering the right data, and we make the case for basically ignoring culture and engagement...
Fake News and Workplace Culture

Fake News and Workplace Culture

This week I released a new online training program in conflict resolution, and one of the lessons in the course talks about “valuing stories over truth.” People are sometimes surprised by that notion. After all, in this age of fake news, doesn’t the truth matter? Of...
Learning Trumps Results

Learning Trumps Results

For obvious reasons, we care a lot about “results” in the business context. Like all good things, however, results has a bit of a shadow side. By focusing so much on the results, we often will seek to get (or at least try to prove) results at the expense...
Optimization versus Learning

Optimization versus Learning

I’m reading The Lean Startup, by Eric Ries, and I can’t believe I haven’t read it until now. It’s the best business book I’ve read in a long time. I promise a full review once I’m done, but I couldn’t wait to point out one...
Jamie Notter