User Experience and Management

You wouldn’t think of designing a piece of software these days without considering the user experience. There is now a whole cadre of “user experience professionals” (with their own association, of course) who help to ensure that the end product is...

The Future is Faster

Yesterday I talked about becoming flatter as an organization in order to increase learning and agility. Today’s lesson (also from Sloan Management Review) is about speed. The two are related, of course. One of the reasons we loathe bureaucracy is that it slows...

Finding the Best Managers

Conventional wisdom says we find those “A Team” players coming out of the top colleges and universities, with the best grades and test scores. Maybe not in every job, mind you, but certainly many, and definitely at a technology company like Google, right?...

Implementing 20% Time

By now, I assume you’ve heard of Google’s fabled 20% time. They’ve changed it recently, but the original idea was simple: give every engineer at Google 20% of their time to work on something THEY thougth would be both interesting and ultimately...
Jamie Notter