The Strength of Weak Ties

Check out this great interview with Andrew McAfee of MIT’s Center for Digital Business on how to talk to CEOs about social media. He’s got some great tips (like why you shouldn’t use the word “social”…interesting), but what I like...

Start by Looking Inside

Edelman’s Annual “Trust Barometer” report is out. Maddie broke the news on SocialFishing, pointing out that trust in CEOs dropped precipitously (50% last year; 38% this year), where trust in the “regular employee” was up by a similar...

Conflict and Online Communities

Maddie posted last week about the survey currently being administered by the nonprofit, Civlination, for online community managers. Civilination is about stopping online hostility and bullying so everyone's voice can be heard. They want to get as many community...

Just What Am I Joining?

I honestly can't remember the last time I saw real anger expressed in a blog dialogue in the association community, but that's what we have right now in the midst of a multi-blog exchange that all started with Joe Flowers' post about why he is not going to...

Book Tour: Open Community

Lindy Dreyer and Maddie Grant published their first book this week. W00t! It's called Open Community: A Little Book of Big Ideas for Associations Navigating the Social Web. They gave me an advance copy and even put a quote from me in the "praise for Open...
Jamie Notter