What’s Next for Social Media?

Monday this week was a holiday, so I was able to do something I rarely let myself do: I rested.I didn't go to the office. I didn't write some blog posts. I didn't catch up on email. I didn't put mulch down, organize the basement, pay bills, or clean...

Cultivating Strategy

Last Monday I suggested that strategic planning is skewed (in an unhealthy way) towards relevance. On Wednesday, I made the case that social media has some lessons for us in this area–the way social media uses continuous listening reveals a missing link in...

The Missing Link in Strategic Planning

Monday's post talked about the relationship between strategic planning and relevance. In short, the typical process we use for strategic planning (scan-plan-implement-evaluate) actually skews us towards remaining merely relevant, as opposed to advancing our...

How to Manage Disrespect

A very nice case study of a social media brouhaha has been developing over on ASAE's blog, Acronym. Scott Briscoe wrote what I thought was a nice post about some tricky issues related to how consultants and association executives work together, but the title of...

Why Do We Resist Learning?

I am quite proud that my guest post over on the SocialFish blog on whether your organization is human enough for social media got so much traction that it is third(!) on their post ranks. I'd like to unpack the post a bit over here.The first point I want to...
Jamie Notter