by Jamie Notter | Oct 13, 2009 | Conflict, Individual Development
A few weeks ago I wrote about the "discourse of complaining." While I am no fan of whining, I like that phrase because it reminds us that complaints actually are serious things–it is a way to identify the things you need less of or more of in order to...
by Jamie Notter | Sep 24, 2009 | Change, Consulting, Individual Development
In my consulting work, I work with clients to solve problems. That, of course, means we have to clearly identify the problems, which, in turn, means I am guaranteed to spend time with people who are complaining. It seems natural that having problems would necessitate...