by Jamie Notter | Sep 19, 2006 | Conflict
I thought this post on the FCNow blog was interesting, and it touched on a pet peeve of mine: what they call the "non-apology apology." In extreme, it looks like this: I apologize if anything I might have said may have hurt or upset you in any way.All those...
by Jamie Notter | Sep 18, 2006 | Conflict, Inclusion and Diversity, Leadership, Managing People
Great article in HBR this month about trust. Trust is a huge issue for me, and I see it all the time in organizations. It was “half” of an article I co-wrote for the Journal of Association Leadership a couple of years ago on trust and conflict. One of the challenges...
by Jamie Notter | Sep 13, 2006 | Conflict
Guy Kawasaki has another gem on his blog. This one is about why smart companies do dumb things. First, let me just highlight the importance of the topic. We like being smart. We spend a lot of time getting smart and proving to others that we are smart. The problem...
by Jamie Notter | Sep 9, 2006 | Books and Reading
I am very excited about the positive reactions we have been getting from people who have read our new book. Jesse Wilkins posted a review of the book on his blog, and then was kind enough to post the review on the Lulu site (we’re looking for other reactions on...
by Jamie Notter | Sep 6, 2006 | Inclusion and Diversity, Managing People
There is an interesting article in Associations Now this month. It is particularly interesting to me because there is a lot in it that I strongly agree with, and other points that I pretty strongly disagree with. I rarely get that in an article. It’s an article by...
