by Jamie Notter | Sep 13, 2013 | Books and Reading, Culture, Humanize
“Customer-centric” is a full-on buzzword these days, but it is in obvious extension of the big-picture social media trend we’ve been watching for several years now, where power is shifting away from the company and towards the consumer. Everyone...
by Jamie Notter | Sep 10, 2013 | Learning
I’ve read a few articles and blog posts about the death of Google’s famous 20% time. If you’ve heard me speak on Humanize in the last year or two, you’ll remember me citing Google’s now (apparently) defunct policy as an example of both...
by Jamie Notter | Sep 9, 2013 | Culture
I am currently writing an e-book about culture, and as you might have predicted, it will include some discussion of Zappos. Zappos is the poster child for a powerful culture that drives results (I highly recommend Delivering Happiness), and here’s one of my...
by Jamie Notter | Sep 4, 2013 | Culture, Leadership
PwC does an annual survey of CEOs. Here are some interesting quotes from their 16th edition, released earlier this year: One key point of our strategic advantage is the capability to ‘orchestrate’ the production and engineering value chain we create in partnership...
by Jamie Notter | Sep 3, 2013 | Change, Humanize
In my keynote speeches, I’m frequently telling the audience that you don’t have to take a radical approach to the changes I’m advocating. Yes, I think we need more transparency, but that doesn’t mean you need to share everything with everybody....
