To Expert or Not to Expert?

Guy Kawasaki has a great reflection on his first 100 days as a blogger. As usual, he puts it in a top 10 list format. Number five was my favorite:5. An expert who blogs is more interesting than a blogger who experts.

Permission to Speak, Sir

The April Fast Company has a nice short piece that talks about medical teams receiving “crew resource management” training based on safety lesions from the aviation industry. It’s about how to perform under pressure as a team. Here’s my favorite quote:And if there’s a...

Shhhh! It's a Secret

The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Renewal blog too): W.L. Gore (inventers of Gore-tex...

Shhhh! It’s a Secret

The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Renewal blog too): W.L. Gore (inventers of Gore-tex...

It Makes Sense to Them

I’ve been reminded recently in my work of an important truism that people tend to forget at exactly the wrong time. I’ll start with the truism:People engage in behavior that makes sense to them.This may seem obvious, but trust me, you will forget this the...
Jamie Notter