by Jamie Notter | Jan 14, 2026 | Uncategorized
I’m reading Upstream by Dan Heath (of Switch and Made to Stick fame), and not only is it a really good book, the application to culture change is eye-opening. The core concept in the book is fairly simple. If you really want to solve the tough problems, you must...
by Jamie Notter | Jan 14, 2026 | Uncategorized
BOTTOM LINE If the leaders that were creating a toxic culture in your organization or team just left, then you have a small window of opportunity to do a reset. Start by naming the problem, then make some “quick win” changes to shift the trajectory (and rebuild...
by Jamie Notter | Jan 14, 2026 | Uncategorized
There have been times where I work with a client on a culture design project for six months, helping them analyze their existing culture, identifying a small number of areas where they feel change would have the biggest impact, and then working with them to develop a...
by Jamie Notter | Jan 14, 2026 | Uncategorized
A common misconception about culture change is that it’s a top-down directive, something decreed by senior leadership and trickled down through the ranks. While leadership’s buy-in is crucial, the truth disrupts this top-down narrative: Everyone has the...
by Jamie Notter | Jan 14, 2026 | Uncategorized
THE BOTTOM LINE: In order to sustain culture change, you need to do a mix of change action items, some focused on making the change real, and others focused on making it permanent. Map out a sequence of quick wins, meaningful improvements, and big ideas, and your...
