Jamie Notter Blog
New Year, New Trends
Yes, it's time to start looking ahead to 2007. In that light, I want to direct your attention to a web seminar that my friend Jeff De Cagna is putting on in early January. He is doing a series of web seminars in 07, and the first looks at 2007 Trends for Associations....
Look Out Behind You
Ann Oliveri wrote an exteremely interesting line in her blog that has me thinking:There are shorter ways out, but they are always behind you.It was in the context of a study as to why people always follow the circuitous route out of IKEA stores. But looked at more...
Social Media and Trust
Please check out the article in this month’s Forum magazine by my good friend, Jeff De Cagna, about social media strategy (and thanks, Jeff, for plugging our book in the article!). I particularly like what he had to say about trust, a recent theme in my postings...
More on Voice and Trust
Just a little more about yesterday’s post about voice and trust. I did a training for a small group of Fellows at a Federal agency last week. They made reference to the fact that at a large and important meeting recently, they were not permitted to introduce...
Voice, Trust, and Control
In Jeffrey Pfeffer’s column in Business 2.0 this month is he cites a famous article by Albert Hirschman called “Exit, Voice, and Loyalty.” Hirschman argues that when people are dissatisfied, they have a choice: complain and try to change things, or leave. This means...
Safety and Threats
I like the article in HBR about “ambiguous threats” this month. I wrote about it on the Association Renewal blog in relation to the dangers of “data-driven” cultures. But I wanted to talk about it here in the way it talks about the “human factor,” even in dealing with...
Always Done It That Way Top 5: The #1 Post!
Okay, here is my favorite post from the We Have Always Done It That Way book. This one came directly out of several different client projects I had going on at the same time. They were making slower progress than I thought they should, and I couldn’t figure out why....
Internal Stories
My friend Ira Koretsky talks a lot about stories. He’s actually one of several people I know that understand the power of storytelling. There is something about us as human beings that has us gravitate towards stories. This has big implications in organizations,...
Capitalizing on Diversity
Associations Now has a good article on Brainstorming. The term is very well-known now, but I find in organizations we rarely do it the way it was intended. As the article states, the purpose of brainstorming is to generate LOTS of ideas, on the assumption that you’ll...