by Jamie Notter | Feb 3, 2020 | Conflict, Culture, Generational Diversity
I spoke last week at the American Cleaning Institute’s national conference, and the attendees were generally from large companies, many with a global footprint. I was presenting on the findings from our When Millennials Take Over book, and one participants asked me...
by Jamie Notter | Feb 18, 2019 | Change, Collaboration, Conflict
I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years. And while I may be that guy with the conflict hammer that thinks everything looks like a conflict nail, I have...
by Jamie Notter | Oct 10, 2018 | Change, Conflict, Culture, Growth, Managing People, Solutions
When we were creating the Workplace Genome culture assessment, I had an assumption that organizations with really small staff would tend not use it. I used to joke: Hey, if you’re only 19 employees, then instead of the culture survey, why don’t you just sit around the...
by Jamie Notter | Oct 8, 2018 | Agility, Conflict, Culture, Managing People, Transparency
So I gave myself the rare gift of time last week and read two business books: Ray Dalio’s Principles and Patty McCord’s Powerful. Dalio’s book is a #1 bestseller, and in full disclosure I didn’t read the whole thing (it’s pretty big)—I skipped the “life principles”...
by Jamie Notter | Dec 14, 2015 | Conflict
Here’s the secret: Don’t. You’re welcome.
by Jamie Notter | Nov 9, 2015 | Conflict
One reason so many conflicts become “stuck” is that we think the conflict is only about the ideas involved. We forget that it’s really about two (or more) human beings in a relationship. So as we get into it, we dive straight into the ideas. You make...