I can help you successfully adapt to today’s crazy change.
Whether it’s redesigning your culture, facilitating conflict around a new AI implementation, or developing your people’s conflict resolution skills, today’s change demands a proactive response.
The most comprehensive approach is a full CULTURE DESIGN project, but it is easier than you think. You just need to master the three Ps:
Patterns
Priorities
PlaybookCulture Patterns
Until you see your culture patterns, your culture change efforts will fall short.
All good culture change starts with understanding your existing culture patterns and seeing your culture for what it really is. We typically use the WorkXO culture assessment that Maddie and I created, because it reveals the patterns inside your culture that you often can’t quite put your finger on (for example, we’re good at collaborating as individuals, but not so much when departments or different layers in the hierarchy need to collaborate).
Get a Free Glimpse Into Your Workplace Culture
In addition to my full assessment, I offer a free Culture Pattern Quiz you can take online to get a snapshot of what your culture patterns might be.
Culture Priorities
Focus on the specific parts of your culture that will drive success.
Once you understand your patterns, the next step is to establish some culture priorities. These are areas of your culture that need work right now, not lofty ideals that describe the perfect culture. I’ll help you sharpen your priorities so people can see both the “why” and the specific behaviors that you need inside your culture to be more successful.
Solid Priorities Drive Successful Culture Change
If you take the time to get your priorities really clear, the action planning for changing your culture is much more effective.
Culture Playbook
If you want culture change, run some well-designed plays.
Once your priorities are clear, you can move to action planning. We use the playbook metaphor here, because you’re going to need a mix of different actions to change culture, including creating or changing existing processes, adjusting structures, or using technologies in new ways. Every change you make can start driving the behaviors that you want inside your culture. If you have the right mix of big and small plays, you’ll see the change move forward in a sustainable way.
Get Your Playbook — and the Coach to Help You Run It
I’ll help you write your playbook and I can stay on as a coach to help you build out your system for implementing the plays and measuring the results.
Conflict and Facilitation
The best way to manage change is to confront and fully resolve your conflict.
I also do more targeted interventions to keep you ahead of the change, including facilitating the difficult conversations that are blocking your resilience, or retainer-based change coaching project where we do 90-day sprints to tackle the most pressing challenges, together. Obviously I will customize projects to meet your needs.
Projects could include elements like:
- Training in conflict resolution (in person or online)
- Facilitating retreats for teams/departments
- Mediation for individuals or teams
- Change readiness assessment and facilitated action planning session.
30 Years of Experience
Jamie and his partners understand what makes organizations successful. And more than that, they understand how to make those organizations understand. Before engaging Jamie to help us learn how to shape our culture in successdriving ways, I thought of our organizational culture as a product of our success. Now, I understand that our success is, in fact, a product of our culture. Nurturing our culture is nurturing our success.”
SVP Technology, American College of Physicians