You have real problems that need to be solved.
I can help.
Organizational conflict is on the rise. Your current culture isn’t driving the right behaviors any more. Technology change is out-pacing your people.
These aren’t three separate problems. They’re indicators of what leadership now requires when the future won’t hold still.
These solution-resistant problems cause delays, frustration, and even people leaving. You’ll see results that don’t match the effort going in, finger pointing rather than collaboration, and strategies that look great on paper but don’t land.
I offer both COACHING and CONSULTING to help solve these problems.
Conflict
Conflict is inevitable, but “good conflict” is rare, and it’s exactly what we need more of right now. My coaching and consulting will unlock the power of good conflict for you.
Conflicts are expensive. When teams do end runs around each other, or senior teams ignore glaring issues, you’ll find that results slip, opportunities are missed, and when it gets really bad—good people leave. The secret to turning it around is to lean into the conflict and work it through. If that feels too scary, or you tried it and didn’t get very far, then bring me in. I have decades of experience helping leaders and teams get to the resolutions that free them up for more effective action.
Build Capacity With “Managing Conflict with Confidence” Training
I have been delivering this half-day conflict resolution training for decades. I can deliver this for your team either in-person or online, and individuals can take it asynchronously online.
Culture
Create a culture that is aligned with what makes your people successful.
If you put your culture on the back burner, results will start to slip, engagement will drop, and you might lose some good people, because an ignored culture is a decaying one. It generates drag as the behaviors in the culture are misaligned with what makes people successful. Turning this around requires two things: intention and action. Get clear on what parts of your culture are messing with success, and then run some culture change plays to move the needle. You can do this as an extensive, 6-month consulting project, or you can do focused coaching to make targeted changes right away.
Culture Change Made Easy
The fourth book that Maddie Grant and I wrote digs deep into both the culture patterns we discovered in our research over the last ten years, and the “Culture Playbook” methodology we have been using with clients to do the work of culture change. It’s a good primer on what is required for effective culture change, and it will help you see patterns that might exist in your organization.
Change
Leading effectively when the future isn’t just unknown, it’s unknowable.
Today’s drivers of change are so big and so fast that we no longer have time to adjust before the next wave of change hits us. This can be exhausting, but there is a path forward: see the present clearly (including what’s true but unsaid), make the no-regret choices you can start on now, and then have the few high-stakes conversations where those choices get real. I offer a combination of coaching, facilitation, and consulting to help leaders navigate change.
All my work is customizable.
I’ve been doing this long enough that I don’t need to fit you into a rigid process. We’ll figure out together how best to leverage my strengths to meet your needs.
How to Begin
I do a limited number of private briefings each month for leaders navigating conflict, change, and culture.
If you’re wrestling with culture, change, or conflict challenges where outside perspective would help, let’s talk. These aren’t sales conversations—they’re strategic conversations about what you’re facing, and whenever possible we’ll do some real problem solving during the briefing.
The focus of the briefing is up to you:
- Board or leadership team conflict
- AI implementation struggling due to culture/change capacity issues
- “We’ve always done it that way” getting in the way of the change we need
- Teams avoiding conflict
30 Years of Experience
Jamie and his partners understand what makes organizations successful. And more than that, they understand how to make those organizations understand. Before engaging Jamie to help us learn how to shape our culture in successdriving ways, I thought of our organizational culture as a product of our success. Now, I understand that our success is, in fact, a product of our culture. Nurturing our culture is nurturing our success.”
SVP Technology, American College of Physicians