Coaching and Consulting Designed for Today’s Chaos
Solving your most pressing challenges as a leader requires approaches you may not be used to.
The challenges may be familiar—employees resisting change, silos that won’t collaborate, leaders sharing the wrong information, not enough experimentation to make innovation work, a dicey relationship with the Board. But the solutions you employed just a few years ago are probably less effective today.
I have refined my coaching and consulting offerings to be laser focused on what works now: having the tough conversations, changing internal practices that enable problem-solving, and building out systems that stabilize things.
It typically starts with coaching, but I do also dive right into deeper conflict or culture work at the beginning.
Coaching
Partnering with you to make the right things happen.
Coaching is the easiest way to get started with me, because we can apply my work to any of the sticking points, be it conflict conversations that are being avoided, practices that will strengthen your culture, or internal resistance that is slowing down change. The first session is free, followed by a three-month pilot.
I’ve always done coaching.
I just didn’t call it that. I had culture change engagements that spanned two or three years, and most of my work in those projects was coaching the leader who was actively managing the culture. I’ve done individual coaching following team retreats, conflict-specific coaching, and ongoing coaching for CEOs that fits the more standard image of “leadership coaching.”
Conflict
Facilitation, consulting, and training to help you have more “good” conflict.
Conflicts are expensive. When teams do end runs around each other, or senior teams ignore glaring issues, you’ll find that results slip, opportunities are missed, and when it gets really bad—good people leave. The secret to turning it around is to lean into the conflict and work it through. If that feels too scary, or you tried it and didn’t get very far, then bring me in. I have decades of experience helping leaders and teams get to the resolutions that free them up for more effective action.
New: Surfacing the Right Conflicts in the Boardroom
Good governance requires that your board raise and deal with the right conflicts, but most overlook the important ones and are distracted by the wrong ones. In this 90-minute Board session for your Board, we’ll explore processes and approaches that that will get more of the right conflict on the agenda and dealt with. (I also offer training for staff; click link below to learn more.)
Culture
Culture drives behavior, so don’t ignore it.
If you put your culture on the back burner, results will start to slip, engagement will drop, and you might lose some good people, because an ignored culture is a decaying one. It generates drag as the behaviors in the culture are misaligned with what makes people successful. I can help you get clear on what parts of your culture are messing with success, and then run some culture change plays to move the needle. There are several ways to get started, including coaching, a structured consulting project, and even outsourced culture management.
Culture Change Made Easy
The fourth book that Maddie Grant and I wrote digs deep into both the culture patterns we discovered in our research over the last ten years, and the “Culture Playbook” methodology we have been using with clients to do the work of culture change. It’s a good primer on what is required for effective culture change, and it will help you see patterns that might exist in your organization.
How to Begin
The initial consultation is free.
If you need help with culture, change, conflict or leadership challenges, or you just want to talk some of this through with an expert, let’s schedule a meeting. Given how complex everything has become, just clarifying your own thinking can be a big help.
The focus is up to you:
- Board or leadership team conflict
- AI implementation struggling due to culture/change capacity issues
- “We’ve always done it that way” getting in the way of the change we need
- Teams avoiding conflict
35 Years of Experience
Jamie and his partners understand what makes organizations successful. And more than that, they understand how to make those organizations understand. Before engaging Jamie to help us learn how to shape our culture in successdriving ways, I thought of our organizational culture as a product of our success. Now, I understand that our success is, in fact, a product of our culture. Nurturing our culture is nurturing our success.”
SVP Technology, American College of Physicians