Surprise them with Integrity

A Fast Company reporter was interviewing the CEO of JetBlue airways for a story about how the airline will recover from the bad press it received earlier this year as it stranded passengers for days during an ice storm. Delta and American stranded passengers, too, of...

Review of "Send"

Allow me to predict the future: You will either send or receive an email today. Okay, that wasn’t a stretch, but given how universal and voluminous email is in our world today, it seems odd that very few of us have been given any instruction about how best to use...

Review of “Send”

Allow me to predict the future: You will either send or receive an email today. Okay, that wasn’t a stretch, but given how universal and voluminous email is in our world today, it seems odd that very few of us have been given any instruction about how best to use...

Association Social Media Unconference

In case you haven’t already heard, a number of people in the “blogoclump” (association-related bloggers) are creating an “unconference” on social media in associations. The unconference will be: Free of charge! Held on Tuesday, June 5th, from 9 to 4:30 Located at ASAE...

Having Enough v. The Next Level

Here’s some more from Sutton’s book about assholes, that also ties into the post before that about the “next level.” Sutton has a section about “how to stop your inner jerk from getting out.” In it, he points to a problem inherent in our hypercompetitive, constant...
Jamie Notter