The Toyota Way

There is an interview in HBR with Katsuaki Watanabe, who is the head of Toyota. Toyota is about to become the #1 car company in the world (in March of 2007 Toyota had a profit of $13.7 billion, compared to GM’s los of $1.97 billion and Ford’s loss of $12.61 billion)....

Who Takes the Credit for the Evaluation Results?

For those of you out there who hire speakers for your events, I found an interesting post by Shel Israel (author, with Robert Scoble, of Naked Conversations) about how HIS success as a keynote speaker was in large part attributable to the way the organization laid the...

The Power of Questions

There’s an article in Associations Now by Jim Camp about the power of questions. I particularly like one distinction he makes between “good” questions and “bad” ones. The bad ones start with verbs (Isn’t this what you really want? Is there any reason you wouldn’t buy...

Embracing Tension

Lots of authors are extolling the virtues of conflict these days, including Terry Paulson in an article in Associations Now (he’s also speaking at the ASAE & The Center Annual Meeting in Chicago). He talks about managing tensions in leadership. I like it because...
Jamie Notter