A Culture of Truth Starts at the Top (?)

I clearly have some issues with hierarchy, and since I'm all about systems, I often find myself pointing out ways that people who are NOT in official positions of power can work to make things happen, change things, etc. In general, if someone says X needs to come...

Leading Broken Organizations

Bruce Butterfield has created an interesting dialogue over on the ASAE listserve when he compared the association community to the struggling/dying industry of newspapers. Maddie posted about it, as did Peggy. Glen Tecker did a pushback post, arguing that we...

Love Your Clients

I know some people get a little antsy when you start talking about "love" in the workplace. That's their prerogative. I also know that some of the most brilliant people I know embrace the idea with reckless abandon. I have decided to join forces with...
Jamie Notter