Jamie Notter Blog
Go Ahead, Take It Personally
In facilitating difficult conversations around conflict in organizations, I hear one consistent request from the participants:People shouldn’t take things personally.If “they” would stop taking things so personally, we could move through these issues more quickly. For...
To Expert or Not to Expert?
Guy Kawasaki has a great reflection on his first 100 days as a blogger. As usual, he puts it in a top 10 list format. Number five was my favorite:5. An expert who blogs is more interesting than a blogger who experts.
Permission to Speak, Sir
The April Fast Company has a nice short piece that talks about medical teams receiving “crew resource management” training based on safety lesions from the aviation industry. It’s about how to perform under pressure as a team. Here’s my favorite quote:And if there’s a...
Shhhh! It’s a Secret
The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Renewal blog too): W.L. Gore (inventers of Gore-tex...
Shhhh! It's a Secret
The April issue of Business 2.0 has a great article on the “best kept secrets of the worlds’ best companies. There are some fabulous ideas in there. Here are some of my favorites (plus I posted one on the Association Renewal blog too): W.L. Gore (inventers of Gore-tex...
It Makes Sense to Them
I've been reminded recently in my work of an important truism that people tend to forget at exactly the wrong time. I'll start with the truism:People engage in behavior that makes sense to them.This may seem obvious, but trust me, you will forget this the instant you...
Culture is Social
I just posted on the Association Renewal Blog about Ram Charan's article in HBR about a big culture change at Home Depot. The AR post is more about the "change" part (what got you there won't get you where you're going). But there's also a good quote in the...
Silos, Politics and Turf Wars
There are more good business books out there than I have time to read. As I hear about them, I usually put them on that mental "I really should read that" list. Some of those make it to my house, but fewer of them actually get read. But with Patrick...
Red Flags
Here’s a tidbit from the Winter 06 issue of the Journal of Association Leadership. There’s an article on “Living Strategy,” an interesting alternative to strategic planning that the American Society for Quality has used. I heard the authors present on Living Strategy...