Jamie Notter Blog
The New Work of Culture
In case you missed it, Maddie and I released a new white paper earlier this month about our new maturity model for culture management. The title of the paper is the same as this blog post, The New Work of Culture, and we chose that title because we’re trying to wake...
Beware of Your Assumptions about What People Will Do
I was listening to a podcast the other day with Esther Duflo, a recent winner of the Nobel Prize in economics, who was talking about the importance of empirical evidence when you’re trying to change things (in her context, reducing global poverty). A lot of economists...
Younger Millennials Strike Back with “OK Boomer”
The keynote I did in San Diego last week covered both Millennials and workplace culture, and as I was preparing for it, I realized that Millennials have now been in the workforce for more than 15 years. The oldest Millennials are nearly 40 now, and that means that the...
The REAL Reason We Keep Doing Engagement Surveys
When I do keynotes about employee engagement, I usually show this slide that documents the absolutely abysmal progress we’ve made on employee engagement over the last 20 years (the numbers are from Gallup). We’ve spent billions on engagement, by the way, yet we’ve...
Building Out a “Culture Ops” Function
I have a couple of keynotes at HR conferences coming up in September, and I am thinking about drawing some attention in those talks to a relatively new term in HR: Culture Operations, or Culture Ops. If you’re outside of the Human Resources world, you may not realize...
I Keep Coming Back to Culture Patterns
I speak on many different topics—generations, Millennials, culture, employee engagement—but in both my recent keynotes and the ones I’m planning for later 2019 and early 2020, I am finding that the topic of culture patterns is what’s tying them all together. I’m...
Tight Cultures versus Loose Cultures
Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update. The session included me and another speaker on culture, Michele Gelfand, who is a professor at the University of Maryland and released a book last year called Rule Makers,...
Do Destiny and Management Mix?
I was in Dallas this week speaking at an internal meeting at a large corporation. The session was on “Employee Engagement in the Real World,” and during the session I was talking about how Maddie and I define “deep success.” One of the core arguments in our latest...
The Importance of Cultural Artifacts
This week I spoke to leaders from a group of contractors, suppliers, and manufacturers about both culture and employee engagement. In the afternoon session, I was part of a panel that went for two hours (!), so it allowed for some interesting and more in-depth...