Jamie Notter Blog
Courage Starts from a Humble Place (Friday Quote)
Chapter 9 in Humanize is about organizations being courageous. At the beginning of the chapter, we talk about the idea of courage, and how it is over-romanticized in our culture. Courage is what we see from heroes in the movies who do amazing things that we would be...
I Don’t Want You to Humanize Your Brand
Peter Kim wrote a great post titled, “Can Brands Be Human?” It was a refreshing perspective (amidst the 1,001 posts out there with x number of tips for humanizing your brand), pointing out that sometimes when brands act human, we still get mad at them. His example was...
Who Do You Know That Would Benefit from Humanize?
Humanize is now available as an audio book on audible.com, and we've got five copies to give away! But instead of just giving 5 copies to the first five commenters, I thought I'd make it a bit more interesting. I want to give these books to people who want to give...
What is Social Business? (Friday Quote)
For this edition of the Friday quote, I'm pointing you to an excellent blog post by Danny Brown, in which he suggests that we think a bit more about the new term, "social business." He argues that the popular definitions today focus too much on marketing, and not...
The Key to Customer-Centric is Being Open (Friday Quote)
"Customer-centric" is a full-on buzzword these days, but it is in obvious extension of the big-picture social media trend we've been watching for several years now, where power is shifting away from the company and towards the consumer. Everyone wants to be...
The Point of Google’s 20% Time is Not Time Management
I've read a few articles and blog posts about the death of Google's famous 20% time. If you've heard me speak on Humanize in the last year or two, you'll remember me citing Google's now (apparently) defunct policy as an example of both decentralization (by extending...
Brand is a Lagging Indicator of Culture
I am currently writing an e-book about culture, and as you might have predicted, it will include some discussion of Zappos. Zappos is the poster child for a powerful culture that drives results (I highly recommend Delivering Happiness), and here's one of my favorite...
More CEO Wisdom
PwC does an annual survey of CEOs. Here are some interesting quotes from their 16th edition, released earlier this year: One key point of our strategic advantage is the capability to ‘orchestrate’ the production and engineering value chain we create in partnership...
Radically Different Management is Possible
In my keynote speeches, I'm frequently telling the audience that you don't have to take a radical approach to the changes I'm advocating. Yes, I think we need more transparency, but that doesn't mean you need to share everything with everybody. We just need to move in...