Jamie Notter Blog
Managing Workplace Culture within EOS
EOS (Entrepreneurial Operating System) is a concept put forward by Gino Wickman in his book, Traction, and it is popular with many leaders. It’s a framework for leadership that includes some very clear processes for assigning roles, holding people accountable...
Don’t Worry If You Get Culture Change Wrong
In the third phase of our work with culture consulting clients, we help them develop a “playbook” of action steps that will start to intentionally bring their culture in greater alignment with what makes them successful as an organization. When they get to this stage,...
The Link Between Culture and Fraud
I have to be honest here—I’m usually annoyed by economists. From my perspective, they tend to go overboard with logic and the notion that people are primarily driven by self-interest, because I think it strays just a little from the reality of being human. That being...
Single Culture or Multiple Cultures?
Nearly every organization we work with confronts an important question at some point in their culture journey: Should they strive for one, uniform culture? Or should they let multiple cultures develop inside the organization? The answer (as frustrating as this can be)...
3 Tips for Making Culture Change Sustainable
This is probably one of the biggest fears among leaders when it comes to culture change: what if we start making the change, and then the effort just fizzles out? After all, culture is something that is easy to ignore, since it has the power to live and grow without...
Don’t Be Fooled by Correlations
The HR world loves correlations. Every conference I go to, and every cool HR tool I see shows me some awesome statistic that connects whatever they are hawking to dramatic results. For example, I saw this in an infographic put out, not surprisingly, by an employee...
What Is Culture Stewardship?
When we give our consulting clients an overview of what should be included in their “Culture Playbook,” we offer up six possible sections of the playbook: Rituals and artifacts Stewardship Talent/HR Process Structure/Design Technology You don’t NEED to have a play in...
How to Prioritize Your Culture Work
At the end of one of the phases of our culture consulting, we help clients create a “Culture Playbook.” It’s basically a list of things they will do inside their organization to either change or protect specific aspects of their culture, in order to ensure ongoing...
WorkXO Acquisition
Some of you may have seen the recent announcement that WorkXO, the company Maddie and I created with Charlie Judy back in late 2015, has recently been acquired by the online survey company, QuestionPro. Several people have asked Maddie and me about our reaction. Our...