Change them or change you?

I know I've written about this before, but it bears repeating:The only thing you control is your own behavior.Period. Of course you can have conversations with others about their behavior. I am a big fan of giving people direct feedback, and making specific...

Three Approaches to Conflict Conversations

I had a particularly difficult facilitation a few weeks ago with a group that was so mired in conflict, I don’t think they will ever get out. Really. I think the two sides will continue to fight against each other until one side gives up (which hasn’t...

Conflict Is Inevitable and Good

As I mentioned in the last post, Jim Stroup did a series of posts last week about conflict and leadership. It was based on his review of the work of Mary Parker Follett. I love to see the topic covered, of course, and I think Jim did a good job. Most of his (and...

Open Conflict Among Senior Staff

Lisa Junker wrote a nice case study in the July issue of Associations Now about a CEO who is faced with two senior staff who engage in open conflict in the office. She kindly asked me to do commentary for the case study. The article is, of course, in the magazine, but...

Seeing the Truth

Lisa Junker (of Acronym) left a great comment on my last post about Assumptions and Complexity:Great post, Jamie! And great advice. It’s something I’ve been thinking about lately myself, so I’d offer one addendum: Be aware of your assumptions, and...
Jamie Notter