Perception versus Reality

Here is some more from that Sloan article that talks about good conflict and bad conflict. Although I don’t think their distinction between “task” and “relationship” conflict was clear enough, that wasn’t the main point of the article. Most of it was about perceptions...

Good Conflict and Bad Conflict

I am seeing more and more about conflict in the mainstream business press, which is a good thing. Specifically, a popular dichotomy is emerging: there is good conflict and bad conflict. The “good” conflict is typically very rational. Some call it “task” conflict and...

Trust and Guarantees

I’ve been working with a group where the level of trust is very low. During a session with this group, the leader of the group asked everyone else if they were willing to work with him. One person responded with, in effect, “If you can guarantee me that you won’t...

Forced Collaboration

Larry Bossidy has the cover story in HBR this month about what leaders expect of you and what you should expect of leaders. Bossidy wrote the book, Execution, with Ram Charan. He is a former exec, and his style is very simple and direct, which is an interesting change...
Jamie Notter