by Jamie Notter | Aug 7, 2006 | Books and Reading, Conflict
Associations Now has an article by Mark Gerzon about “bridging leadership.” Gerzon comes from the conflict resolution field, and has a new book titled Leading Through Conflict (I just ordered it, so expect some more from me on it later). Gerzon talks about the power...
by Jamie Notter | Jul 19, 2006 | Conflict, Culture, Managing People
HBR’s summer issue is about sales—not really the focus of my work. But there was a good one about stopping the “war” between the sales and marketing departments. I like this one, because even if your organization doesn’t HAVE both sales and marketing departments, it’s...
by Jamie Notter | Jun 7, 2006 | Conflict
In the Forethought section of this month’s Harvard Business Review, there’s a nice piece about conflict in teams. Its basic message seems identical, actually, to the message in Patrick Lencioni’s Five Dysfunctions of a Team, although this is based in a research study....
by Jamie Notter | Jun 1, 2006 | Conflict
Thanks to Hallely Azulay of Talentgrow for pointing me to this article about the cost of conflict in organizations. An alternative dispute resolution company in Europe did some research to try to quantify how much conflict costs businesses, and they came up with the...
by Jamie Notter | May 3, 2006 | Conflict, Managing People
Two articles does not make a trend, but I can’t help but notice that two of my favorite sources of business literature (ones that tend to be supportive of my approach to the “human side” of organizations) have recently published pieces that seem to be “pushing back”...
by Jamie Notter | Apr 25, 2006 | Conflict
For those of you that will be attending the ASAE & The Center annual meeting in Boston this August, I’ll be doing a session about conflict. I’ve done a lot of sessions for ASAE & The Center, but this is the first (believe it or not!) that I have...
