The Downside of CEO Experience

I had not intended to create a little CEO theme on the blog, but after Monday’s post on the role of the CEO (still looking for CEOs to weigh in on that, by the way), I came across an interesting article in the MIT Sloan Management Review about the “CEO...

Book Review: Delivering Happiness

Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh Business Plus, 2010 The online retailer Zappos is arguably the premiere poster-child for company culture in today’s business world. Zappos started selling shoes online in 1999, which was...

Brand is a Lagging Indicator of Culture

I am currently writing an e-book about culture, and as you might have predicted, it will include some discussion of Zappos. Zappos is the poster child for a powerful culture that drives results (I highly recommend Delivering Happiness), and here’s one of my...
Jamie Notter