Everyone Should Know What’s Valued

by | Sep 4, 2012 | Culture

I am writing an article about re-thinking new employee orientation, and I came across something interesting at Zappos. I think everyone knows that Zappos and CEO Tony Hsieh (pronounced “shay” I am told) are frequently held up as role models when it comes...

Example of a Humanized Culture

by | Aug 24, 2012 | Culture

I am a fan of Netflix. I even stood by them when they tried to spin off the DVD business and pissed everybody off (okay, they didn’t communciate well on that one, but I still like the strategic move). But now I love them even more, because I came across this...

Organizational Structure Is Imaginary

by | Aug 23, 2012 | Culture, Humanize

I received this question via Twitter last night: It’s a good question. Decentralization certainly sounds like a structural issue, and that is a part of it. But I put more of it into culture. In Humanize, decentralization is the cultural part of being Open...

Moneyball and Management Innovation

by | Jul 23, 2012 | Change, Culture, Humanize

I’m now a huge fan of the movie Moneyball. I don’t think it’s cinematic genius necessarily, but it crystallizes some ideas for me that are central to my work, and central to what we’re saying in Humanize. And it does it in a way that makes them...

An Answer Is No Solution

by | Mar 13, 2012 | Culture, Learning

Lesson of the week: we are way too focused on answers. I wrote about this years ago (I think that is my only post that includes a Rilke quote; worth reading…). It’s deeply ingrained, going back to grade school for most of us. We were taught to come up with...
Jamie Notter