Safety and Threats

I like the article in HBR about “ambiguous threats” this month. I wrote about it on the Association Renewal blog in relation to the dangers of “data-driven” cultures. But I wanted to talk about it here in the way it talks about the “human factor,” even in dealing with...

Sales v. Marketing

HBR’s summer issue is about sales—not really the focus of my work. But there was a good one about stopping the “war” between the sales and marketing departments. I like this one, because even if your organization doesn’t HAVE both sales and marketing departments, it’s...

The Only Acceptable Way

There’s another story in Fast Company this month about two leaders who did a massive turnaround at an advertising company. One of the leaders was shocked to find that the rising stars in the organization not only didn’t work together much—some of them hadn’t met each...

Trust as Foundation

Trust gets mentioned a lot in organizations. I agree it is a terribly important thing, but it is often put up too high on a pedestal. You hear things like:It’s important that we trust each other here.I want you to know that I trust you completelyI wish there were more...
Jamie Notter