by Jamie Notter | May 9, 2008 | Conflict, Leadership, Managing People
I am quoted in the May issue of Associations Now. Newton Holt wrote the cover story about how to manage the reactions to your decisions. When he called to interview me a while back, he more specifically was asking me about how you deliver bad news and deal with...
by Jamie Notter | Apr 22, 2008 | Generational Diversity, Leadership, Managing People
I listened to a virtual seminar last week that ASAE & The Center put on about engaging members and staff of younger generations. Since I have a book on the topic, I was interested to hear how this author, Michael Muetzel, tackled the subject. I am pleased to...
by Jamie Notter | Apr 11, 2008 | Leadership, Managing People
Chris Bailey wrote a nice post a few days ago about systems versus people. He quotes two of my favorite authors, Pfeffer and Sutton, who argue that systems will trump individual effort, so before you fire that bad person, try redesigning systems or jobs. Steve Roesler...
by Jamie Notter | Mar 24, 2008 | Individual Development, Leadership, Managing People
There is a nice, brief article in the Forethought section of HBR this month about the issue of delivering bad news to bosses. Everyone knows that as a boss it is important to receive bad news. The dynamics of systems where that is not the case have been well...
by Jamie Notter | Feb 29, 2008 | Conflict, Leadership, Managing People
I haven’t read the article yet, but Ann Oliveri pointed me to the cover story in Fast Company magazine about Google and this great quote:"We argue about strategy and whether our products are good or bad, whether we’re building the right stuff. We...
by Jamie Notter | Feb 6, 2008 | Leadership, Managing People
I’ve posted before about the topic of giving performance rewards on an individual basis, versus rewarding entire teams or groups. I am not a compensation expert, but I find it interesting that individual-based rewards were shown (in one study, at least) to decrease...