Later today I am delivering a session on leadership skills to members of the Health Care Association of Michigan, and I'm taking a bit of a different take on it. The three skill sets that I am advocating are:

  • Truth
  • Courage
  • Curiosity

Each set has within it a number of things that you can work on to develop capacity–no matter where you are in your organization's hierarchy.

Two specific things that I will mention in the talk are the ladder of inference and the behavior-impact feedback model. I mention these two so often, that I have created a four-page handout that explains them. I decided it would be best for the participants in today's talk to have this document, so I'm posting it here.

Click this link to download the PDF.

Jamie Notter