Please check out the article in this month’s Forum magazine by my good friend, Jeff De Cagna, about social media strategy (and thanks, Jeff, for plugging our book in the article!). I particularly like what he had to say about trust, a recent theme in my postings here.

Since social media are about people, it follows that the ability to trust those people is an absolutely essential ingredient of your success. You cannot foster passionate and purposeful engagement in your association’s activities without the accompanying resolve to let go.

There’s that pesky letting go of control thing again.

Jamie Notter