Jamie Notter Blog
What Does a Conflict Consultant Actually Do?
A conflict consultant helps organizations understand, address, and prevent workplace conflict. Depending on the situation, that can include assessing what is driving the conflict, coaching individuals, facilitating difficult conversations, mediating disputes, advising...
Could Bringing in a Conflict Consultant Backfire?
Yes, it can (I mean, if the answer were “no,” I wouldn’t really need a post about it would I!?). Bringing in a conflict consultant can generate negative outcomes. Obviously if the consultant mishandles the conflict, violates confidentiality, or is otherwise not...
Can You Use Mediation for Conflicts in Organizations?
Yes, mediation can absolutely be used for conflicts inside organizations. In many cases, it is one of the best tools available when the issue is between people who still need to work together afterward. That said, mediation is not the right tool for every internal...
What’s the Difference Between Conflict Coaching and Conflict Consulting?
Organizations looking for help with conflict often hear two terms that sound similar but are not the same: conflict coaching and conflict consulting. Both can be useful, but they serve different purposes and are structured differently. Conflict Coaching: One-on-One...
How Much Does a Conflict Consultant Cost?
When leaders start looking for help with conflict at work, one of the first questions is practical: how much is this going to cost? You will find a wide range of answers, and that’s not just consultants being vague. The price truly depends on what kind of help you...
What Is the Difference between Communication Training and Conflict Resolution Training?
Organizations shopping for training to improve how their people work together often find themselves weighing communication training against conflict resolution training and wondering if they're really that different. It's a fair question. The two overlap in meaningful...
What Does Conflict Resolution Training Cover?
If you're shopping for conflict resolution training, you'll quickly notice that programs vary quite a bit in what they actually teach. Two programs can both call themselves "conflict resolution training" and cover very different ground. Understanding the main...
Who In Your Organization Needs Conflict Resolution Training?
If you're considering conflict resolution training for your organization, one of the first practical questions is: who should actually be in the room? Should it be just managers? The whole team? Only people who seem to be struggling with conflict? The short answer is...
Does Conflict Resolution Training Actually Work
It's a fair question, and one that a lot of leaders have wondered, especially those who've sat through a workshop that felt good in the moment and then watched their team fall back into the same patterns a month later. The honest answer is: it depends. Conflict...