by Jamie Notter | Jan 27, 2015 | Culture, Leadership
Maddie and I worked with a client last week on the topic of member engagement, and one of the insights that was particularly useful to this group was the idea that engagement is a two-way street. When we think about engagement–which could mean customers,...
by Jamie Notter | Jan 26, 2015 | Announcements, Books and Reading
The launch date for our new book is rapidly approaching! And as part of the launch, we are offering some special deals for organizations that are interested in bulk orders. We have produced a PDF flyer describing the different packages in detail, but basically if you...
by Jamie Notter | Jan 22, 2015 | Culture, Managing People
Or, at least, you shouldn’t be. On Tuesday I posted about a great article on LinkedIn about a company that gives its employees a MINIMUM number of vacation days they must take each year. They do this because they care about their employees and want them to be...
by Jamie Notter | Jan 20, 2015 | Change, Managing People
Everyone knows that the speed of change has gone through the roof these days, but that’s not precisely what I’m talking about when I suggest you’re falling behind. I’m talking about management. I don’t think people realize that...
by Jamie Notter | Jan 15, 2015 | Strategy, Truth
Everyone knows that you have to set goals in order to be successful, right? There are data to back up that assertion. I don’t remember the exact source now, but I remember hearing a study that saw a correlation with significantly higher salaries for people who...
