There Is No Trust Without Risk

I make this point all the time in my speaking and consulting, yet I don’t think I have ever blogged about it directly. We all want trust. We want to be able to trust our colleagues in the workplace, and we certainly want to be trusted by them. A...

The Power of a Good Question

A couple of years ago I wrote a post about “moving toward the conflict.” It’s an important conflict resolution tip that I talk about in my sessions on conflict. It’s almost always easier to deal with conflict when it is small, so when it first...

Five Culture Principles at Netflix

Netflix has received a good amount of attention on its culture, driven primarily by the incredible viral success of its slide deck on culture, which CEO Reed Hastings published several years ago. I have a chapter devoted to Netflix in my culture ebook, along with a...
Jamie Notter