Jamie Notter Blog
Member Engagement: It’s Not About You (Guest Post)
The following is a guest post from Anna Caraveli and Elizabeth Engel, CAE, who have also written a very nice White Paper on engagement (link at the end). Think about a time when you were deeply engaged, when something or someone touched a nerve, and resonated with...
Learning Trumps Results
For obvious reasons, we care a lot about "results" in the business context. Like all good things, however, results has a bit of a shadow side. By focusing so much on the results, we often will seek to get (or at least try to prove) results at the expense of actually...
Stop Trying to Attract the Best Talent
This post originally appeared on the Switch and Shift blog. There is a generalized, low-level anxiety in the business world about attracting the top talent. A warm feeling of wellbeing will come over you, and you feel more happily disposed and free from both anxiety...
Is Your Organization Compatible with Millennials?
Since publishing When Millennials Take Over, we've been consistently approached by people wanting us to answer a central question: how do we attract Millennials? Whether it's about attracting customers or the best employees, we see a definite sense of nervousness...
Hierarchy, Holacracy, and Zappos on next #CultureChat
This Thursday, May 28th, at 1pm ET we will convene the next #CultureChat session, and this month's focus will be on hierarchy. Specifically, we'll be digging into something that has emerged as a bit of a hot topic these days: Holacracy. In case you haven't heard,...
The Power of Traditional Management
I am one of many authors and bloggers these days who are writing about challenges to the traditional, command-and-control approach to management. And I will continue to do so, because I think the evidence is compelling and the rewards are significant. But it is...
14% of Zappos Employees Quit–and That’s a Good Thing
I wrote a few months ago about Zappos' experiment with Holacracy, a system of management that discards the traditional hierarchy in favor of a flexible and dynamic one where employees are more responsible for managing themselves. Zappos (1,500+ employees) is the...
Agility Is Not An Option
Maddie and I delivered an internal webinar on When Millennials Take Over to a very large, global organization last week. The organizers read the book in order to develop a set of interview questions that were integrated into the presentation, and one of them was: How...
Can you Change When You Need to?
I was at a conference last week, and in one of the sessions we talked about some of the organizations that I call the "culture cool kids": Netflix, Zappos, Southwest, Google, Apple, etc. These organizations are frequently mentioned in the press, and I see companies...