Jamie Notter Blog
Trust, Advertising, and Search
Here's a quick follow-up piece to last week's interesting conversation about trust (and if you haven't read the comments on that post, check them out). Scott Brinker, a marketing guy, did a small survey about people's attitudes related to the paid search results in...
Starting with Trust
I have yet to come across anyone who argues that trust is a bad thing. There are certainly times where we don't trust people, and we wouldn't just blindly trust them because we think trust is generically a good thing, but we would never argue against the...
Succession Planning is About Engagement
On Friday I was in St. Louis doing a pre-conference session for an association client that covered a wide range of topics for their chapter leaders, including succession planning. My pet peeve with succession planning is that too many associations define it as a...
Behavior During Recession Can Bite You in the Boom
I like this blog post on SmartBlog Insights that gives an HR perspective on how to manage things differently during the recession. Sometimes we get so stressed out about declining revenue and shortage of staff, that we forget that our employees have had no...
From Complaining to Commitment
A few weeks ago I wrote about the "discourse of complaining." While I am no fan of whining, I like that phrase because it reminds us that complaints actually are serious things--it is a way to identify the things you need less of or more of in order to be...
5. The Power of Truth
(Download a PDF of this program)Most organizations suffer because their people don’t tell the truth. This is not about individual integrity. It is about an organization’s internal capacity for allowing truth to be spoken at all levels, and it is important because the...
More on Being Human in Organizations
I have written two posts that are explicitly about being human this year. The first was building off Dan Oestreich's blog and the second was building off of Gary Hamel's awesome book, The Future of Management. In both posts I make a fairly simple...
Big Picture and Little Picture
Both the big picture and the little picture are important. Forest and trees. Got it. But why do we insist that the big picture is the responsibility of the "leaders" in an organization, and the details are the domain of others?Okay, I get that you...
Ride Allegheny 9 In the Books
I am back in the office this morning after completing (for the 8th time) a 291-mile bike ride from Pittsburgh to (almost) Gaithersburg in support of Operation Second Chance, a charity that supports wounded soldiers at Walter Reed.The ride was great! The weather held...