by Jamie Notter | Sep 27, 2007 | Conflict
There is an article in the September issue of Harvard Business Review that talks about “Investigative Negotiation.” It suggests that to succeed in negotiations, you should treat them like a “crime scene.” It has an air of danger or excitement to it, but in the end, it...
by Jamie Notter | Sep 18, 2007 | Books and Reading, Conflict
My reflections about generations yesterday reminded me, as I mentioned, of a book by Adam Kahane called Solving Tough Problems. I’m really glad I re-opened the book. I read it a while ago, but never did a review on my web site. That is now corrected. You can see...
by Jamie Notter | Aug 15, 2007 | Conflict
It is the “day after” the annual meeting of ASAE and The Center for Association Leadership. This is a regular event for me, and I absolutely love attending it, although as an introvert it completely exhausts me! I learned a lot this year, and I’ll post more about it...
by Jamie Notter | Aug 2, 2007 | Conflict, Managing People
There’s an article in Associations Now by Jim Camp about the power of questions. I particularly like one distinction he makes between “good” questions and “bad” ones. The bad ones start with verbs (Isn’t this what you really want? Is there any reason you wouldn’t buy...
by Jamie Notter | Aug 1, 2007 | Conflict
Lots of authors are extolling the virtues of conflict these days, including Terry Paulson in an article in Associations Now (he’s also speaking at the ASAE & The Center Annual Meeting in Chicago). He talks about managing tensions in leadership. I like it because...
by Jamie Notter | Jul 31, 2007 | Books and Reading, Conflict, Leadership, Managing People
In Associations Now, Newton Holt interviews Stephen M.R. Covey (son of the other Stephen Covey), who has a book out about trust in the business world. I particularly liked his response to Newton’s question about how to talk about trust to utilitarian people who see...
