by Jamie Notter | Nov 17, 2006 | Conflict, Culture, Managing People
I like the article in HBR about “ambiguous threats” this month. I wrote about it on the Association Renewal blog in relation to the dangers of “data-driven” cultures. But I wanted to talk about it here in the way it talks about the “human factor,” even in dealing with...
by Jamie Notter | Nov 3, 2006 | Conflict
Thanks to the Kansas City Society of Association Executives for inviting me to do a keynote speech at their annual meeting on Wedensday. I did the morning general session on “Overcoming Your Association’s Fear of Conflict.” Although I’m thinking of changing the title...
by Jamie Notter | Sep 25, 2006 | Conflict
Check out this neat post on Signals v Noise about conflict being good for business. I like that they emphasize that you have to be careful about how you start the conflict:If you decide to stir the pot, be sure to do it in a mature way:Be sincere. Don’t make up...
by Jamie Notter | Sep 22, 2006 | Books and Reading, Conflict
I’m putting up my top five posts from our We Have Always Done It That Way book. You can see number five here, and number four has to do with conflict and email. I am planning on expanding on this post, by the way, and writing an e-book about it (but no promises...
by Jamie Notter | Sep 19, 2006 | Conflict
I thought this post on the FCNow blog was interesting, and it touched on a pet peeve of mine: what they call the "non-apology apology." In extreme, it looks like this: I apologize if anything I might have said may have hurt or upset you in any way.All those...
by Jamie Notter | Sep 19, 2006 | Conflict
I thought this post on the FCNow blog was interesting, and it touched on a pet peeve of mine: what they call the "non-apology apology." In extreme, it looks like this: I apologize if anything I might have said may have hurt or upset you in any way.All those...
