by Jamie Notter | Apr 12, 2011 | Conflict, Managing People, Truth
One of my favorite books that cuts across two of my favorite topics (truth and conflict) is Michael Roberto’s Why Leaders Don’t Take Yes for An Answer. He is the source of the definition I often use of consensus: it’s not universal agreement–it...
by Jamie Notter | Feb 22, 2011 | Conflict
Generally speaking, conflict makes us uncomfortable. This is more true for some than others, but based on years of observing this in various fields, I easily recognize the pattern now. A conflict emerges. Two people on the same work team who thought things were going...
by Jamie Notter | Oct 21, 2010 | Conflict
Here's a quick tip for working through conflict situations: be forgiving of the other party when they do things wrong. Let them get the facts wrong. Let them suggest that your intentions are one way, when you know they are another. Let them base their conclusion...
by Jamie Notter | Sep 21, 2010 | Conflict
Okay, Day 2 at the TSAE New Ideas Conference, and this morning's session is "Managing Conflict With Confidence: 7 Tips for Conflict Resolution." Thanks to everyone who came out to the session. Here are some resources for you: The slides are here (and...
by Jamie Notter | Jul 15, 2010 | Conflict, Individual Development, Managing People
We spend a lot of time wringing our hands over the problems that "others" have in our lives. The Board isn't strategic enough. The boss doesn't understand me. That department over there is not cooperative or competent. My spouse doesn't...
by Jamie Notter | Jun 25, 2010 | Conflict, Individual Development, Managing People
The title of this post, of course, is the reverse of the popular phrase, "I'll believe it when I see it." In other words, until you show me proof, I'm not sure I'm going to believe you. That is fine, and it reflects our cultural bias...
