by Jamie Notter | Jan 17, 2012 | Conflict, Leadership
There is an article in the Volunteer Leadership issue of Associations Now titled, “Balanced Conflict, Better Decisions.” The conclusions in the article concern me. I’m paraphrasing here, but the article says: “Cognitive” conflict is about...
by Jamie Notter | Dec 20, 2011 | Conflict, Humanize
Yesterday I was interviewed by Michele Price on her Breakthrough Business Strategy internet radio show about our book, Humanize. In the conversation Michele asked about my background in conflict resolution and we talked a bit about how training in conflict resolution...
by Jamie Notter | Nov 25, 2011 | Books and Reading, Conflict
Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury Penguin, 1981 This might be the oldest book that I’ve reviewed here on the blog–the original edition published in 1981. Yes. Thirty years ago. But this one truly is a...
by Jamie Notter | Nov 7, 2011 | Conflict
Here’s a simple but important conflict resolution tip: when you’re having a conflict conversation, keep having it until it is finished. It sounds self-evident, but you’d be surprised how many people stop the conversation before it is over. In...
by Jamie Notter | Sep 16, 2011 | Change, Conflict, Humanize
In Chapter 3 of Humanize, we make the case that organizations, in general, are not adapting fast enough to our changing times. And we don’t pull any punches. We actually say that best practices are “evil.” We suggest (citing well-researched books...
by Jamie Notter | May 2, 2011 | Conflict, Social Media
Maddie posted last week about the survey currently being administered by the nonprofit, Civlination, for online community managers. Civilination is about stopping online hostility and bullying so everyone's voice can be heard. They want to get as many community...
