by Jamie Notter | Jul 17, 2013 | Announcements, Culture, Humanize
Below are the slides (with some notes) from the presentation I made this week at the Associations Forum National Conference in Sydney, Australia (okay, I wasn’t there in person, but I made the presentation via Skype). I set the stage for several other panelists...
by Jamie Notter | Jul 12, 2013 | Books and Reading, Humanize, Learning
I’ve been thinking a lot about experimentation this week (see my two posts yesterday, one here and one on socialfish), so today’s Humanize quote is from Chapter 9: How to Be Courageous, from the section on experimentation (p. 232): The processes and...
by Jamie Notter | Jul 9, 2013 | Announcements, Humanize
Next week I am speaking at an Australian Association Conference. Unfortunately, this doesn’t mean I’ll be in Australia (though for the record, I am still trying to make that happen sometime in the next year!). I’ll be speaking (via the magic of the...
by Jamie Notter | Jun 28, 2013 | Books and Reading, Culture, Humanize
This idea is drawn from Ed Schein’s work on corporate culture, and it made it into Chapter 4 of Humanize (p. 68): First, cultures are inherently stable. Because they are built upon thoughts and assumptions that are taken for granted, cultures are hard to change....
by Jamie Notter | Jun 25, 2013 | Change, Humanize
That’s a new term I learned reading this post at Harvard Business Review: anti-fragile. There’s a whole book about it, apparently, and I like the premise: Most successful organizations do not like volatility, randomness, uncertainty, disorder, errors,...
by Jamie Notter | Jun 21, 2013 | Books and Reading, Culture, Humanize
From Chapter 6: How to Be Open, in Humanize (p. 127), this quote comes after we make reference to Nordstrom’s awesome one-paragraph employee manual, that basically says “we trust you. Use your best judgment.” You don’t have to be as brief as...
