by Jamie Notter | Apr 26, 2010 | Conflict, Managing People
A big part of conflict resolution is problem solving, and one of the biggest parts of problem solving is defining the problem. I was reminded of this when I came across this great comic over on this blog: We throw up our hands all the time about what's not working...
by Jamie Notter | Mar 23, 2010 | Managing People
Dan Pink gave a great closing keynote at the Great Ideas conference earlier this month. The best summary I've found is from Frank Fortin (read the whole thing here). And here's the essential quote from Frank:It’s Motivation 3.0, and its three building...
by Jamie Notter | Mar 17, 2010 | Learning, Managing People
Dan Pink did the closing keynote at the Great Ideas conference this year, and he was awesome. There are some good posts out there recapping his main messages about autonomy, mastery, and purpose (like Maddie Grant and Frank Fortin). But there is one particular part of...
by Jamie Notter | Feb 10, 2010 | Conflict, Generational Diversity, Managing People
I was in Florida last week testing out a pilot training program on managing generations and conflict in the workplace. It was the first time I really combined these two topics into a training session. It’s a lot of material to cover, obviously, and it was a...
by Jamie Notter | Dec 14, 2009 | Culture, Leadership, Managing People
In one of the (many!) amazing "Big Idea" posts that have been going around, Scott Briscoe on Acronym talks about hierarchy. Scott says we shouldn't hate hierarchy–we should hate the lack of leadership from people at the top of the hierarchy. Good...
by Jamie Notter | Oct 26, 2009 | Leadership, Managing People, Social Media
I have yet to come across anyone who argues that trust is a bad thing. There are certainly times where we don't trust people, and we wouldn't just blindly trust them because we think trust is generically a good thing, but we would never argue against the...