Delivering Bad News

I am quoted in the May issue of Associations Now. Newton Holt wrote the cover story about how to manage the reactions to your decisions. When he called to interview me a while back, he more specifically was asking me about how you deliver bad news and deal with...

Good People Make Better Systems

Chris Bailey wrote a nice post a few days ago about systems versus people. He quotes two of my favorite authors, Pfeffer and Sutton, who argue that systems will trump individual effort, so before you fire that bad person, try redesigning systems or jobs. Steve Roesler...

Protecting Your People

I haven’t read the article yet, but Ann Oliveri pointed me to the cover story in Fast Company magazine about Google and this great quote:"We argue about strategy and whether our products are good or bad, whether we’re building the right stuff. We...

Teams and Results

I’ve posted before about the topic of giving performance rewards on an individual basis, versus rewarding entire teams or groups. I am not a compensation expert, but I find it interesting that individual-based rewards were shown (in one study, at least) to decrease...
Jamie Notter