by Jamie Notter | Dec 5, 2013 | Change, Leadership, Social Media
Maddie and I had the great privilege of presenting today at ASAE’s Technology Conference with Tom Hood, the CEO of the Maryland Association of CPAs. Tom’s a CEO who has fully embraced social media, and is super smart to boot. Here are the slides from our...
by Jamie Notter | Nov 13, 2013 | Announcements, Conflict, Social Media
As I mentioned in yesterday’s post, there was a bit of a blowup in one of the online communities to which I belong. The American Society of Association Executives has an active private online community, and the other day, one of the members posted a link to a...
by Jamie Notter | Oct 31, 2013 | Change, Culture, Humanize, Social Media
Maddie pointed me to this great post by Stowe Boyd on the GigaOm blog, which is in reaction to this great post by Chris Heuer over on Brian Solis’ blog. They are both fairly long posts, but here’s the gist. Chris Heuer declares the term “social...
by Jamie Notter | Oct 17, 2013 | Change, Culture, Humanize, Leadership, Social Media
I spoke at the National Association of Corporate Directors’ Board Leadership Conference this week. I was given 20 minutes on their “Innovation Stage” to talk about the relationship between social media and management. My (very short) slide deck is...
by Jamie Notter | Sep 18, 2013 | Humanize, Social Media, Truth
Peter Kim wrote a great post titled, “Can Brands Be Human?” It was a refreshing perspective (amidst the 1,001 posts out there with x number of tips for humanizing your brand), pointing out that sometimes when brands act human, we still get mad at them. His example was...
by Jamie Notter | Aug 13, 2013 | Change, Humanize, Social Media
IBM is a leader in social business, and I like how their latest report frames the opportunities for companies who want to go in this direction. Based on their research, companies that are doing this are using social business to do three things: Create valued customer...