It’s All About Trust
Charles Seybold writes a project management blog. Apparently the other day he went to an nifty little workshop filled with startup CEOs and they talked about how to build an effective organizational culture. He was struck by how much the conversation focused on tactics. "Things" management did to try to generate happiness, good will, or a strong culture.
He didn't buy it. For him, it's really all about trust:
I love that. Culture is a reflection of the underlying relationships. If you want a strong, effective culture, those relationships need to be based in trust. If you want to change culture, you need to get at the underlying relationship patterns. That is why you can't dictate culture or really change it by putting up cool posters on the wall. You just can't control relationships, can you? That's why culture and culture change are so elusive. We want it to be mechanical, and it just isn't.
But you absolutely can nurture and build great relationships. Indeed, if you want a truly powerful organization, you must.